Privacy Policy

Last Updated: October 5, 2026

Common Ground Farm ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://cgofarm.com) or interact with us, including through our SMS/text messaging program.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website (such as our contact form at https://cgofarm.com/pages/contact).

  • Sign up for our newsletter.

  • Opt-in to our SMS/text messaging program.

  • Make a purchase.

  • Communicate with us via email, phone, or social media.

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Mailing/Billing address

  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Process and fulfill your orders, including pre-orders and pickups.

  • Communicate with you regarding your orders, customer service inquiries, and farm updates.

  • Send you promotional messages, special offers, and newsletters (if you have opted in to receive them).

  • Send you SMS/text messages regarding order updates, events, and promotions (if you have explicitly opted in).

  • Improve our website, products, and customer experience.

3. How We Share Your Information (And What We Don't Share)

We take your privacy seriously. We do not sell, rent, or lease your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These service providers may include:

  • Website hosting and e-commerce platforms (e.g., Shopify)

  • Payment processors

  • Customer relationship management (CRM) and marketing automation tools

  • SMS and email delivery services

Crucially, regarding your SMS/Text Messaging data:

  • Mobile information, including phone numbers and SMS opt-in consent data, will not be shared with, sold to, or distributed to any third parties or affiliates for their marketing or promotional purposes.

  • Information sharing to subcontractors in support services (such as our SMS delivery provider) is strictly limited to the purpose of providing the services you requested from Common Ground Farm.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Your Choices

  • Email Communications: You may opt-out of receiving promotional emails from us by following the instructions in those emails (e.g., clicking the "unsubscribe" link).

  • SMS/Text Messages: You can opt-out of receiving SMS/text messages from us at any time by texting "STOP" to the number from which you received the message. For help, reply "HELP" to any of our messages.

5. Security

We implement reasonable security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: